Annual Software Maintenance and Support Plan for Manta microscopes that includes:

(i) e-mail support for all technical issues relating to the use of the equipment within one (1) business day of receipt;
(ii) all revisions, updates and patches to the software;
(iii) remote software demonstration, video tutorials;
(iv) remote hardware troubleshooting;
(v) providing a loaner unit for the period of repair or calibration (upon availability and if requested).